Returns & Exchanges
At Mini India Grocery, we want you to be completely satisfied with your purchase of authentic Indian flavors and essentials. If an item does not meet your expectations, we offer a flexible 14-day return window for unopened non-perishable goods and immediate resolution for damaged fresh items.
Initiate Your Request
Contact our customer support team via email or our website portal within 14 days of delivery, providing your order number and photos of any damaged items.
Verification and Approval
Our quality control team will review your request to ensure it meets our safety and hygiene standards for grocery resale before issuing a return authorization.
Secure Packaging
Carefully pack the unopened items in their original packaging to prevent damage during transit and attach the provided return shipping label to the outside of the box.
Processing and Refund
Once we receive and inspect your returned goods at our warehouse, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing